Host
Hollywood, Florida•Full-time
$16+ hourly
$16+ hourly
About the Job
We Care Hospitality is home to some of South Florida’s most recognized and beloved dining destinations. We Care has defined its approach to hospitality through genuine care, high quality service and unmatched waterfront settings. For us, hospitality isn’t just service—it’s a feeling. Every detail, from the way we welcome our guests to the way we support our team, is rooted in care. Whether it’s refined coastal dining or laid-back, toes-in-the-sand vibes, our restaurants are designed to spark connection, celebration, and community.
Founded by the Serafini family, We Care Hospitality was built on a simple but powerful vision: bring people together through hard work, excellence, and heart. For our team, joining our family means more than just a job, it’s a chance to make an impact, grow, and stand out. For our guests, it’s about creating lasting memories in extraordinary places.
At the center of everything we do is our people. We live by the belief: “If you care about each other and care about the guest, everything else falls into place.” That’s why we attract passionate, motivated individuals who radiate warmth and thrive on delivering experiences that linger long after the last bite.
As our group continues to grow, we’re committed to building careers, communities, and connections that stand the test of time. From the kitchen to the waterfront, We Care Hospitality is where ambition, culture, and opportunity meet.
GG's Waterfront is seeking a dedicated and motivated Host to join our team of hospitality professionals. As the first point of contact for our guests, the Host plays a crucial role in delivering an exceptional dining experience. This position requires a warm, welcoming demeanor and the ability to manage reservations and seating arrangements efficiently, ensuring guests feel valued and attended to from the moment they arrive to their exit.
Key Responsibilities:
- Guest Reception: Greet all guests warmly as they enter the restaurant.
- Reservation Management: Efficiently manage the reservation system (specifically Opentable or Resy), take phone inquiries, and address availability/dining options.
- Seating: Assign tables based on reservation status and the overall flow of the dining room, ensuring a smooth and efficient experience.
- Communication: Act as a liaison between the Front of House and kitchen staff to ensure timely service, and communicate special requests or dietary restrictions to servers.
- Ambiance Maintenance: Ensure that the entrance, waiting areas, and host stand are clean, organized, and welcoming.
- Customer Service: Address any guest inquiries or concerns with professionalism and courtesy, striving to exceed expectations.
- Collaboration: Work closely with the management and service team to optimize guest flow and dining experience.
Required Qualifications:
- Previous experience in a host or front-of-house role in an upscale dining setting is strongly preferred.
- Required: Knowledge of and experience with major reservation systems like Opentable or Resy.
- Excellent communication, interpersonal skills, and a professional demeanor.
- Strong organizational skills and attention to detail.
- Ability to multitask effectively and remain composed in a fast-paced environment.
- A genuine passion for hospitality and providing genuine warmth.
Job Type: Full-time
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person