Dining Room Manager
Hollywood, Florida•Full-time
$78,000+ annually
$78,000+ annually
About the Job
Dining Room Manager - We Care Hospitality
Location: GG's Waterfront
About We Care Hospitality
We Care Hospitality is home to some of South Florida’s most recognized and beloved dining destinations. We Care has defined its approach to hospitality through genuine care, high quality service and unmatched waterfront settings. For us, hospitality isn’t just service, it’s a feeling. Every detail, from the way we welcome our guests to the way we support our team, is rooted in care. Whether it’s refined coastal dining or laid-back, toes-in-the-sand vibes, our restaurants are designed to spark connection, celebration, and community.
Founded by the Serafini family, We Care Hospitality was built on a simple but powerful vision: bringing people together through hard work, excellence, and heart. For our team, joining our family means more than just a job, it’s a chance to make an impact, grow, and stand out. For our guests, it’s about creating lasting memories in extraordinary places.
At the center of everything we do is our people. We live by the belief: “If you care about each other and care about the guest, everything else falls into place.” That’s why we attract passionate, motivated individuals who radiate warmth and thrive on delivering experiences that linger long after the last bite.
As our group continues to grow, we’re committed to building careers, communities, and connections that stand the test of time. From the kitchen to the waterfront, We Care Hospitality is where ambition, culture, and opportunity meet.
The Role
GG's Waterfront, a premier Hollywood destination known for its fresh seafood, steak, and stunning views, is seeking an experienced and charismatic Dining Room Manager to elevate our guest experience and lead our service team.
As a key member of our management, you will be instrumental in maintaining our high standards of hospitality and operational excellence. This is more than a job; it's a chance to manage a vibrant, high-volume fine dining environment where every night feels like a special occasion.
Key Responsibilities:
- Elevate the Guest Experience: Greet VIPs, manage the flow of service, and resolve guest concerns with professionalism and genuine hospitality to ensure every diner has a memorable experience.
- Team Leadership: Lead, train, and inspire our FOH team to perform at their best, focusing on service standards, menu knowledge, and upselling.
- Operational Excellence: Oversee daily dining room operations, including opening/closing duties, reservations, seating management, and maintaining the cleanliness and ambiance of our three dining rooms and waterfront patio.
- Financial & Administrative: Assist with staff scheduling, inventory control, labor cost management, and generating daily sales reports.
- Collaboration: Serve as the liaison between the front of house and the kitchen to ensure seamless, timely, and accurate food service.
Qualifications:
- 2+ years of progressive experience in a high-volume, full-service, or fine dining restaurant environment.
- Proven leadership skills with the ability to manage, motivate, and train a large service team.
- Extensive knowledge of FOH operations, including POS systems and reservation software (Resy/ Tripleseat knowledge a plus).
- Exceptional communication, organizational, and problem-solving skills.
- A flexible schedule, including the ability to work evenings, weekends, and holidays.
- Must possess a genuine passion for food, wine, and hospitality.
Why Join GG's Waterfront?
- Medical, Vision, and Dental Insurance.
- Life Insurance packages.
- PTO.
- Professional growth.
- Flexible schedule.
- Generous matching 401(k) program.
- Competitive salary and benefits package (commensurate with experience).
- Discounts at all We Care Hospitality concepts.
- Opportunity to lead a dedicated and professional team.
- Be part of a dynamic, established restaurant dedicated to creating unforgettable dining moments.
Job Type: Full-time